{"id":1342,"date":"2023-08-02T11:34:35","date_gmt":"2023-08-02T15:34:35","guid":{"rendered":"https:\/\/www.atech.systems\/?page_id=1342"},"modified":"2023-08-18T09:40:03","modified_gmt":"2023-08-18T13:40:03","slug":"customer-information","status":"publish","type":"page","link":"https:\/\/www.atech.systems\/index.php\/pos\/customer-information\/","title":{"rendered":"Customer Information"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-background-color has-primary-background-color has-text-color has-background has-link-color wp-elements-cc24d0d1d8c23e4a8613c9ab739f911a is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--custom--spacing--small, 1.25rem);padding-bottom:var(--wp--custom--spacing--small, 1.25rem)\">\n<div class=\"wp-block-group alignwide is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-e2853e1a wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><h1 style=\"font-style:normal;font-weight:700;margin-top:0px;margin-bottom:0px\" class=\"wp-block-site-title\"><a href=\"https:\/\/www.atech.systems\" target=\"_self\" rel=\"home\">ATech Ticketing Support<\/a><\/h1><\/div>\n\n\n<nav class=\"is-responsive items-justified-right wp-block-navigation is-content-justification-right is-layout-flex wp-container-core-navigation-is-layout-de66bf79 wp-block-navigation-is-layout-flex\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Open menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-1\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Close menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-1-content\">\n\t\t\t\t\t\t\t\t<ul class=\"wp-block-navigation__container is-responsive items-justified-right wp-block-navigation\"><ul class=\"wp-block-page-list\"><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click menu-item-home\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/\">Home<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/printer-variables\/\">Printer Variables<\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-pages-list__item has-child wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/\">Mobile App<\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Mobile App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container\"><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/search\/\">Search<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/sell-ticket\/\">Sell Ticket<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/settings\/\">Settings<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/payment-settings\/\">Payment Settings<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/printer-settings\/\">Printer Settings<\/a><\/li><\/ul><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-pages-list__item has-child wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/\">Admin App<\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Admin App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container\"><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/parking-schedule\/\">Parking Schedule<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/customer\/\">Customer<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/mail-in-payment\/\">Mail in Payment<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/generate\/\">Generate<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/vessels\/\">Vessels<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ferry-re-assignment\/\">Ferry Re-Assignment<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/profile-tkt-seq\/\">Profile Tkt Seq<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/profile\/\">Profile<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/tripos-lanes\/\">triPOS Lanes<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/web-id\/\">Web Id<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/cancellation-maintenance\/\">Cancellation Maintenance<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/location\/\">Location<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/servers\/\">Servers<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/user\/\">User<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/schedule\/\">Schedule<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-printing\/\">Ticket Printing<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-type-segment\/\">Ticket Type Segment<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/fees\/\">Fees<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/price-change\/\">Price Change<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-type\/\">Ticket Type<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-surcharge\/\">Ticket Surcharge<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/promotion\/\">Promotion<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/discounts\/\">Discounts<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/my-acct\/\">My Acct<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/pass-activation\/\">Pass Activation<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/vehicle-type\/\">Vehicle Type<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/blacklist\/\">Blacklist<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/parking-location\/\">Parking Location<\/a><\/li><\/ul><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-pages-list__item has-child wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/\">POS App<\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"POS App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container\"><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/creating-a-reservation-transaction\/\">Creating a Reservation\/Transaction<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/customer-information\/\">Customer Information<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/selecting-payment-type\/\">Selecting Payment Type<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/reservation-confirmation\/\">Reservation Confirmation<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/changing-a-reservation\/\">Changing a Reservation<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/cancelling-a-reservation\/\">Cancelling a Reservation<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/value-plus\/\">Value Plus<\/a><\/li><\/ul><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/web-app\/\">Web App<\/a><\/li><\/ul><\/ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><\/div>\n<\/div>\n\n\n\n<p class=\"has-primary-color has-text-color has-large-font-size wp-block-paragraph\"><strong>Customer Information<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When booking a reservation in <strong>Call Center Mode<\/strong>, after selecting a payment type you will be prompted to enter the customer&#8217;s information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1598\" height=\"1412\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-12.47.24-PM.png\" alt=\"\" class=\"wp-image-1400\"\/><\/figure>\n\n\n\n<p class=\"has-primary-color has-text-color has-small-font-size wp-block-paragraph\"><strong>1. Trans Lookup<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If customer has booked with us in the past, click the <img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"23\" class=\"wp-image-1403\" style=\"width: 100px;\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-2.38.02-PM.png\" alt=\"\"> button to pre-fill customer information.<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color wp-block-paragraph\"><strong>2. Rewards Account Lookup<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the customer has a rewards account click on the <img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"22\" class=\"wp-image-1405\" style=\"width: 120px;\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-2.40.30-PM.png\" alt=\"\"> button to pre-fill customer information.<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color wp-block-paragraph\"><strong>3. New Customer<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the customer has never booked with us fill out the contact and billing information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After filling out the information you can create a loyalty account for them by clicking the <img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"22\" class=\"wp-image-1401\" style=\"width: 130px;\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-12.47.42-PM.png\" alt=\"\"> checkbox.<\/p>\n\n\n\n<h5 class=\"wp-block-heading has-primary-color has-text-color\"><code>Selecting Payment Type<\/code><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">If you are in <strong>POS Mode<\/strong> you will be redirected to the payment screen bypassing the customer information screen. Depending on the payment type selected you will be prompted with the associated screen.<br><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<p class=\"has-primary-color has-text-color has-medium-font-size wp-block-paragraph\"><strong>Cash<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-12.48.47-PM.png\" alt=\"\" class=\"wp-image-1406\" style=\"object-fit:cover;width:300px;height:173px\" width=\"300\" height=\"173\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ol class=\"wp-block-list\">\n<li>Enter the amount of cash received<\/li>\n\n\n\n<li>Click OK<br><\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-primary-color has-text-color has-medium-font-size wp-block-paragraph\"><strong>Credit Card<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"590\" height=\"494\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-12.49.11-PM-2.png\" alt=\"\" class=\"wp-image-1414\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ol class=\"wp-block-list\">\n<li>Enter credit card number<\/li>\n\n\n\n<li>Enter credit card expiration date<\/li>\n\n\n\n<li>Enter credit card authorization code from the back of the credit card<\/li>\n\n\n\n<li>Click OK<br><\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<p class=\"has-primary-color has-text-color has-medium-font-size wp-block-paragraph\"><strong>Check<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"734\" height=\"628\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-2.43.21-PM.png\" alt=\"\" class=\"wp-image-1409\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ol class=\"wp-block-list\">\n<li>If customer is mailing the check in click checkbox and skip step 2<\/li>\n\n\n\n<li>Enter Check Number<\/li>\n\n\n\n<li>Enter Check Name<\/li>\n\n\n\n<li>Enter Phone Number<\/li>\n\n\n\n<li>Click OK<br><\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-primary-color has-text-color has-medium-font-size wp-block-paragraph\"><strong>Charge Account<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"718\" height=\"600\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-12.50.33-PM-1.png\" alt=\"\" class=\"wp-image-1410\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ol class=\"wp-block-list\">\n<li>Enter Account Number<\/li>\n\n\n\n<li>Enter Account Pin Number<\/li>\n\n\n\n<li>If you don&#8217;t know the account number click the SEARCH button<\/li>\n\n\n\n<li>Click OK<br><\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-primary-color has-text-color has-medium-font-size wp-block-paragraph\"><strong>No Charge<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-2.44.22-PM-1.png\" alt=\"\" class=\"wp-image-1417\" style=\"width:382px;height:230px\" width=\"382\" height=\"230\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select No Charge option<\/li>\n\n\n\n<li>Enter Supervisor User Name<\/li>\n\n\n\n<li>Enter Supervisor Password<\/li>\n\n\n\n<li>Enter who Authorized the transaction<\/li>\n\n\n\n<li>Click OK<br><\/li>\n<\/ol>\n\n\n\n<p class=\"has-primary-color has-text-color has-medium-font-size wp-block-paragraph\"><strong>Gift Certificates<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:50%\">\n<p class=\"has-primary-color has-text-color has-small-font-size wp-block-paragraph\"><strong>Old Gift Certificates<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To process the old paper gift certificates:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"570\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-12.51.03-PM-1.png\" alt=\"\" class=\"wp-image-1419\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ol class=\"wp-block-list\">\n<li>Enter gift certificate number<\/li>\n\n\n\n<li>Click OK<br><\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-primary-color has-text-color wp-block-paragraph\"><strong>New Gift Cards<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To process a transaction using a new Gift Card you must apply the appropriate &#8216;Gift&#8217; discount. (For more information on applying discounts see <strong><span style=\"text-decoration: underline;\">Apply Discounts<\/span><\/strong>.) After applying a Gift discount you will be prompted with the pass number screen.<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color wp-block-paragraph\"><strong>Loyalty Payment<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"858\" height=\"830\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-12.53.09-PM.png\" alt=\"\" class=\"wp-image-1425\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ol class=\"wp-block-list\">\n<li>Captains Card Number<\/li>\n\n\n\n<li>First Name<\/li>\n\n\n\n<li>Zip Code<\/li>\n\n\n\n<li>Phone Number<\/li>\n\n\n\n<li>Amount Received<\/li>\n\n\n\n<li>Click OK<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-primary-color has-text-color wp-block-paragraph\"><strong>Transaction Summary<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-5.39.11-PM-1.png\" alt=\"\" class=\"wp-image-1428\" style=\"width:462px;height:330px\" width=\"462\" height=\"330\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">While on the payment screen you will need to refund a difference in price, charge the customer for the increase in price or continue with no price change. You may also apply a discount on this screen if needed.&nbsp;<span style=\"text-decoration: underline;\"><strong>See Selecting a Payment Type<\/strong><\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If there is a refund or no change in price click on the Continue Refund button.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-primary-color has-text-color wp-block-paragraph\"><strong>Adding to a Reservation<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After searching for the transaction you want to add to, select the transaction you wish to add to from the list. After the tickets are selected click the <img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"20\" class=\"wp-image-1429\" style=\"width: 130px;\" src=\"https:\/\/www.atech.systems\/wp-content\/uploads\/2023\/08\/Screenshot-2023-08-15-at-5.44.34-PM.png\" alt=\"\"> button at the bottom of the screen. <\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background-color has-white-color has-primary-background-color has-text-color has-background has-link-color wp-elements-4cffa8b75d4dc5efc8a20218823e2ab7 is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-ac0c4417 wp-block-group-is-layout-flex\" style=\"min-height:40vh;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide has-small-font-size is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>ATech Ticketing Support<\/strong><\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Pages<\/strong><\/p>\n\n\n<nav class=\"has-small-font-size items-justified-center is-vertical no-wrap wp-block-navigation is-content-justification-center is-nowrap is-layout-flex wp-container-core-navigation-is-layout-41561b27 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation 24\"><ul class=\"wp-block-navigation__container has-small-font-size items-justified-center is-vertical no-wrap wp-block-navigation\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/\"><span class=\"wp-block-navigation-item__label\">Home<\/span><\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-small-font-size has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/\"><span class=\"wp-block-navigation-item__label\">Mobile App<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Mobile App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/search\/\"><span class=\"wp-block-navigation-item__label\">Search<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/make-reservation\/\"><span class=\"wp-block-navigation-item__label\">Search Reservation<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/sell-ticket\/\"><span class=\"wp-block-navigation-item__label\">Sell Ticket<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/settings\/\"><span class=\"wp-block-navigation-item__label\">Settings<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/payment-settings\/\"><span class=\"wp-block-navigation-item__label\">Payment Settings<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/printer-settings\/\"><span class=\"wp-block-navigation-item__label\">Printer Settings<\/span><\/a><\/li><\/ul><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-small-font-size has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/\"><span class=\"wp-block-navigation-item__label\">Admin App<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Admin App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/parking-schedule\/\"><span class=\"wp-block-navigation-item__label\">Parking Schedule<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/customer\/\"><span class=\"wp-block-navigation-item__label\">Customer<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/mail-in-payment\/\"><span class=\"wp-block-navigation-item__label\">Mail in Payment<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/generate\/\"><span class=\"wp-block-navigation-item__label\">Generate<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/vessels\/\"><span class=\"wp-block-navigation-item__label\">Vessels<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ferry-re-assignment\/\"><span class=\"wp-block-navigation-item__label\">Ferry Re-Assignment<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/profile-tkt-seq\/\"><span class=\"wp-block-navigation-item__label\">Profile Tkt Seq<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/profile\/\"><span class=\"wp-block-navigation-item__label\">Profile<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/tripos-lanes\/\"><span class=\"wp-block-navigation-item__label\">triPOS Lanes<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/web-id\/\"><span class=\"wp-block-navigation-item__label\">Web Id<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/cancellation-maintenance\/\"><span class=\"wp-block-navigation-item__label\">Cancellation Maintenance<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/location\/\"><span class=\"wp-block-navigation-item__label\">Location<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/servers\/\"><span class=\"wp-block-navigation-item__label\">Servers<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/user\/\"><span class=\"wp-block-navigation-item__label\">User<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/schedule\/\"><span class=\"wp-block-navigation-item__label\">Schedule<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-printing\/\"><span class=\"wp-block-navigation-item__label\">Ticket Printing<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-type-segment\/\"><span class=\"wp-block-navigation-item__label\">Ticket Type Segment<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/fees\/\"><span class=\"wp-block-navigation-item__label\">Fees<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/price-change\/\"><span class=\"wp-block-navigation-item__label\">Price Change<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-type\/\"><span class=\"wp-block-navigation-item__label\">Ticket Type<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-surcharge\/\"><span class=\"wp-block-navigation-item__label\">Ticket Surcharge<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/promotion\/\"><span class=\"wp-block-navigation-item__label\">Promotion<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/discounts\/\"><span class=\"wp-block-navigation-item__label\">Discounts<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/my-acct\/\"><span class=\"wp-block-navigation-item__label\">My Acct<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/pass-activation\/\"><span class=\"wp-block-navigation-item__label\">Pass Activation<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/vehicle-type\/\"><span class=\"wp-block-navigation-item__label\">Vehicle Type<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/blacklist\/\"><span class=\"wp-block-navigation-item__label\">Blacklist<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/parking-location\/\"><span class=\"wp-block-navigation-item__label\">Parking Location<\/span><\/a><\/li><\/ul><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/pos\/\"><span class=\"wp-block-navigation-item__label\">POS App<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/web-app\/\"><span class=\"wp-block-navigation-item__label\">Web App<\/span><\/a><\/li><\/ul><\/nav>\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Contact Us<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-9f5a4b16 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Phone: 860-668-5339<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:support@advantech.biz\">support@advantech.biz<\/a><\/p>\n<\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer Information When booking a reservation in Call Center Mode, after selecting a payment type you will be prompted to enter the customer&#8217;s information. 1. Trans Lookup If customer has booked with us in the past, click the button to pre-fill customer information. 2. Rewards Account Lookup If the customer has a rewards account click [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":10,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1342","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages\/1342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/comments?post=1342"}],"version-history":[{"count":11,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages\/1342\/revisions"}],"predecessor-version":[{"id":1507,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages\/1342\/revisions\/1507"}],"up":[{"embeddable":true,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages\/10"}],"wp:attachment":[{"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/media?parent=1342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}