{"id":1351,"date":"2023-08-02T11:36:28","date_gmt":"2023-08-02T15:36:28","guid":{"rendered":"https:\/\/www.atech.systems\/?page_id=1351"},"modified":"2023-08-17T15:58:58","modified_gmt":"2023-08-17T19:58:58","slug":"changing-a-reservation","status":"publish","type":"page","link":"https:\/\/www.atech.systems\/index.php\/pos\/changing-a-reservation\/","title":{"rendered":"Changing a Reservation"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-background-color has-primary-background-color has-text-color has-background has-link-color wp-elements-cc24d0d1d8c23e4a8613c9ab739f911a is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--custom--spacing--small, 1.25rem);padding-bottom:var(--wp--custom--spacing--small, 1.25rem)\">\n<div class=\"wp-block-group alignwide is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-e2853e1a wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><h1 style=\"font-style:normal;font-weight:700;margin-top:0px;margin-bottom:0px\" class=\"wp-block-site-title\"><a href=\"https:\/\/www.atech.systems\" target=\"_self\" rel=\"home\">ATech Ticketing Support<\/a><\/h1><\/div>\n\n\n<nav class=\"is-responsive items-justified-right wp-block-navigation is-content-justification-right is-layout-flex wp-container-core-navigation-is-layout-de66bf79 wp-block-navigation-is-layout-flex\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Open menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-1\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Close menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-1-content\">\n\t\t\t\t\t\t\t\t<ul class=\"wp-block-navigation__container is-responsive items-justified-right wp-block-navigation\"><ul class=\"wp-block-page-list\"><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click menu-item-home\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/\">Home<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/printer-variables\/\">Printer Variables<\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-pages-list__item has-child wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/\">Mobile App<\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Mobile App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container\"><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/search\/\">Search<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/sell-ticket\/\">Sell Ticket<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/settings\/\">Settings<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/payment-settings\/\">Payment Settings<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/printer-settings\/\">Printer Settings<\/a><\/li><\/ul><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-pages-list__item has-child wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/\">Admin App<\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Admin App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container\"><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/parking-schedule\/\">Parking Schedule<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/customer\/\">Customer<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/mail-in-payment\/\">Mail in Payment<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/generate\/\">Generate<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/vessels\/\">Vessels<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ferry-re-assignment\/\">Ferry Re-Assignment<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/profile-tkt-seq\/\">Profile Tkt Seq<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/profile\/\">Profile<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/tripos-lanes\/\">triPOS Lanes<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/web-id\/\">Web Id<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/cancellation-maintenance\/\">Cancellation Maintenance<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/location\/\">Location<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/servers\/\">Servers<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/user\/\">User<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/schedule\/\">Schedule<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-printing\/\">Ticket Printing<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-type-segment\/\">Ticket Type Segment<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/fees\/\">Fees<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/price-change\/\">Price Change<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-type\/\">Ticket Type<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-surcharge\/\">Ticket Surcharge<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/promotion\/\">Promotion<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/discounts\/\">Discounts<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/my-acct\/\">My Acct<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/pass-activation\/\">Pass Activation<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/vehicle-type\/\">Vehicle Type<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/blacklist\/\">Blacklist<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/parking-location\/\">Parking Location<\/a><\/li><\/ul><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-pages-list__item has-child wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/\">POS App<\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"POS App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container\"><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/creating-a-reservation-transaction\/\">Creating a Reservation\/Transaction<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/customer-information\/\">Customer Information<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/selecting-payment-type\/\">Selecting Payment Type<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/reservation-confirmation\/\">Reservation Confirmation<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/changing-a-reservation\/\">Changing a Reservation<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/cancelling-a-reservation\/\">Cancelling a Reservation<\/a><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click \"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/pos\/value-plus\/\">Value Plus<\/a><\/li><\/ul><\/li><li class=\"wp-block-pages-list__item wp-block-navigation-item open-on-hover-click\"><a class=\"wp-block-pages-list__item__link wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/web-app\/\">Web App<\/a><\/li><\/ul><\/ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><\/div>\n<\/div>\n\n\n\n<p class=\"has-primary-color has-text-color has-large-font-size wp-block-paragraph\">Changing a Reservation<\/p>\n\n\n\n<h5 class=\"wp-block-heading has-primary-color has-text-color\"><strong><code>Searching for a Reservation<\/code><\/strong><\/h5>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">To search for a reservation click on the green Search button on the left menu. You can search for a reservation by using the transaction number, contact name, email address, phone number, zip code, loyalty number, company name, and the last four numbers of the credit card or by entering the departure information.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Enter the acquired information into the appropriate field(s)<\/li>\n\n\n\n<li>Click Search<\/li>\n\n\n\n<li>The search results will display in the list<\/li>\n<\/ol>\n\n\n\n<h5 class=\"wp-block-heading has-primary-color has-text-color\"><strong><code>Changing Contact Information<\/code><\/strong><\/h5>\n\n\n\n\n\n<ol class=\"wp-block-list\">\n<li>Enter the Transaction ID number<\/li>\n\n\n\n<li>Click Display Customer Info button<\/li>\n\n\n\n<li>Edit the fields as desired<\/li>\n\n\n\n<li>Click Update Customer Info Button<\/li>\n<\/ol>\n\n\n\n<h5 class=\"wp-block-heading has-primary-color has-text-color\"><strong><code>Changing Departure Times<\/code><\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">After searching for the transaction you want to change, select the tickets you wish to change. After the tickets are selected click the <strong>Change Ticket(s) Sched<\/strong> button at the bottom of the screen.<\/p>\n\n\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select the tickets that you wish to edit<\/li>\n\n\n\n<li>Click edit after you have selected the desired tickets<\/li>\n\n\n\n<li>Select new departure information<\/li>\n\n\n\n<li>Click Change Schedule button to make the selected changes<\/li>\n\n\n\n<li>If there are no other changes that need to be made click the Continue button to move on to the payment screen.<\/li>\n<\/ol>\n\n\n\n\n\n<p class=\"has-link-color wp-elements-7f89feac043c455c1dcd659e05552f3b wp-block-paragraph\">While on the payment screen you will need to refund a difference in price, charge the customer for the increase in price or continue with no price change. You may also apply a discount on this screen if needed. See <a href=\"https:\/\/www.atech.systems\/index.php\/pos\/selecting-payment-type\/\" data-type=\"page\" data-id=\"1345\">Selecting a Payment Type<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If there is a refund or no change in price click on the Continue Refund button.<\/li>\n<\/ol>\n\n\n\n<h5 class=\"wp-block-heading has-primary-color has-text-color\"><strong><code>Adding to a Reservation<\/code><\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">After searching for the transaction you want to add to, select the transaction you wish to add to from the list. After the tickets are selected click the <strong>Change Ticket(s) <\/strong><b>Sched<\/b> button at the bottom of the screen.<\/p>\n\n\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the add button<\/li>\n\n\n\n<li>Select the desired ticket type and departure\/return times<\/li>\n\n\n\n<li>Select the quantity of that ticket type you wish to add<\/li>\n\n\n\n<li>Click the Add Ticket button<\/li>\n\n\n\n<li>Click the Continue button once all desired tickets have been added to continue to the payment screen<br><br><strong>Repeat steps 1 through 4 to add additional tickets<\/strong><br><\/li>\n<\/ol>\n\n\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li>While on the payment screen you will need to charge the customer for the increase in price or continue with no price change. You may also apply a discount on this screen if needed. See <a href=\"https:\/\/www.atech.systems\/index.php\/pos\/selecting-payment-type\/\" data-type=\"page\" data-id=\"1345\" target=\"_blank\" rel=\"noreferrer noopener\">Selecting a Payment Type<\/a><\/li>\n<\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background-color has-white-color has-primary-background-color has-text-color has-background has-link-color wp-elements-da6cc54868ca2f73d531946cc4b188a3 is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-ac0c4417 wp-block-group-is-layout-flex\" style=\"min-height:40vh;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide has-small-font-size is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>ATech Ticketing Support<\/strong><\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Pages<\/strong><\/p>\n\n\n<nav class=\"has-small-font-size items-justified-center is-vertical no-wrap wp-block-navigation is-content-justification-center is-nowrap is-layout-flex wp-container-core-navigation-is-layout-41561b27 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation 24\"><ul class=\"wp-block-navigation__container has-small-font-size items-justified-center is-vertical no-wrap wp-block-navigation\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/\"><span class=\"wp-block-navigation-item__label\">Home<\/span><\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-small-font-size has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/\"><span class=\"wp-block-navigation-item__label\">Mobile App<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Mobile App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/search\/\"><span class=\"wp-block-navigation-item__label\">Search<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/make-reservation\/\"><span class=\"wp-block-navigation-item__label\">Search Reservation<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/sell-ticket\/\"><span class=\"wp-block-navigation-item__label\">Sell Ticket<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/settings\/\"><span class=\"wp-block-navigation-item__label\">Settings<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/payment-settings\/\"><span class=\"wp-block-navigation-item__label\">Payment Settings<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/mobile-app\/printer-settings\/\"><span class=\"wp-block-navigation-item__label\">Printer Settings<\/span><\/a><\/li><\/ul><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-on--pointerenter=\"actions.openMenuOnHover\" data-wp-on--pointerleave=\"actions.closeMenuOnHover\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-small-font-size has-child open-on-hover-click wp-block-navigation-submenu\"><a class=\"wp-block-navigation-item__content\" href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/\"><span class=\"wp-block-navigation-item__label\">Admin App<\/span><\/a><button data-wp-bind--aria-expanded=\"state.isMenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Admin App submenu\" class=\"wp-block-navigation__submenu-icon wp-block-navigation-submenu__toggle\" ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/button><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/parking-schedule\/\"><span class=\"wp-block-navigation-item__label\">Parking Schedule<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/customer\/\"><span class=\"wp-block-navigation-item__label\">Customer<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/mail-in-payment\/\"><span class=\"wp-block-navigation-item__label\">Mail in Payment<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/generate\/\"><span class=\"wp-block-navigation-item__label\">Generate<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/vessels\/\"><span class=\"wp-block-navigation-item__label\">Vessels<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ferry-re-assignment\/\"><span class=\"wp-block-navigation-item__label\">Ferry Re-Assignment<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/profile-tkt-seq\/\"><span class=\"wp-block-navigation-item__label\">Profile Tkt Seq<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/profile\/\"><span class=\"wp-block-navigation-item__label\">Profile<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/tripos-lanes\/\"><span class=\"wp-block-navigation-item__label\">triPOS Lanes<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/web-id\/\"><span class=\"wp-block-navigation-item__label\">Web Id<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/cancellation-maintenance\/\"><span class=\"wp-block-navigation-item__label\">Cancellation Maintenance<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/location\/\"><span class=\"wp-block-navigation-item__label\">Location<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/servers\/\"><span class=\"wp-block-navigation-item__label\">Servers<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/user\/\"><span class=\"wp-block-navigation-item__label\">User<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/schedule\/\"><span class=\"wp-block-navigation-item__label\">Schedule<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-printing\/\"><span class=\"wp-block-navigation-item__label\">Ticket Printing<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-type-segment\/\"><span class=\"wp-block-navigation-item__label\">Ticket Type Segment<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/fees\/\"><span class=\"wp-block-navigation-item__label\">Fees<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/price-change\/\"><span class=\"wp-block-navigation-item__label\">Price Change<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-type\/\"><span class=\"wp-block-navigation-item__label\">Ticket Type<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/ticket-surcharge\/\"><span class=\"wp-block-navigation-item__label\">Ticket Surcharge<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/promotion\/\"><span class=\"wp-block-navigation-item__label\">Promotion<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/discounts\/\"><span class=\"wp-block-navigation-item__label\">Discounts<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/my-acct\/\"><span class=\"wp-block-navigation-item__label\">My Acct<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/pass-activation\/\"><span class=\"wp-block-navigation-item__label\">Pass Activation<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/vehicle-type\/\"><span class=\"wp-block-navigation-item__label\">Vehicle Type<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/blacklist\/\"><span class=\"wp-block-navigation-item__label\">Blacklist<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/admin-app\/parking-location\/\"><span class=\"wp-block-navigation-item__label\">Parking Location<\/span><\/a><\/li><\/ul><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/pos\/\"><span class=\"wp-block-navigation-item__label\">POS App<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/www.atech.systems\/index.php\/web-app\/\"><span class=\"wp-block-navigation-item__label\">Web App<\/span><\/a><\/li><\/ul><\/nav>\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Contact Us<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-9f5a4b16 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Phone: 860-668-5339<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:support@advantech.biz\">support@advantech.biz<\/a><\/p>\n<\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Changing a Reservation Searching for a Reservation To search for a reservation click on the green Search button on the left menu. You can search for a reservation by using the transaction number, contact name, email address, phone number, zip code, loyalty number, company name, and the last four numbers of the credit card or [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":10,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1351","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages\/1351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/comments?post=1351"}],"version-history":[{"count":4,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages\/1351\/revisions"}],"predecessor-version":[{"id":1498,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages\/1351\/revisions\/1498"}],"up":[{"embeddable":true,"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/pages\/10"}],"wp:attachment":[{"href":"https:\/\/www.atech.systems\/index.php\/wp-json\/wp\/v2\/media?parent=1351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}